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BallerTV

Lead Product Designer As a member of the Acquisition & Engagement Team, I led a team of designers in creating digital experiences which drive product activation and audience growth, nurture leads, decrease customer churn, increase registration and engagement, and improving the overall customer experience through iterative design and testing which measure impact and performance.

Previously, I worked alongside the MetLife team while at R/GA on a number of projects including creating the MetLife Global Design System, conducting stakeholder interviews, experience and visual audits, content strategy and blocking, designing low to high fidelity wireframes, visual design, interactive prototypes, as well as presenting to stakeholders and clients.  
Work Details

  • Location

    Los Angeles, CA (remote)

  • Dates

    2022

  • Website

    baller.tv
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BallerTV

  • Role

    Lead Product Designer

  • Website

    Baller.TV

  • Responsibilities

    • Experience Audit
    • Wireframes
    • Visual Design
    • Interactive Prototypes
    • Social Media Templates

Overview

Liftoff creates mobile app solutions for Marketers, Agencies, DSPs, Publishers, and Mobile Game Developers. Liftoff came to R/GA to help visually rebrand their company as well as improving the overall user experience and engagement on their website.

Site Audit

Liftoff's current site audit Liftoff's current site audit


Problem

After auditing their current experience, we found that their product offerings and services were unclear, the site navigation unorganized, and page content was not tagged properly with no taxonomy or clear way to sort and filter videos, events, reports, and blog posts.

Information Architecture

Assessing Liftoff's information architecture and proposing a new sitemap Prioritizing key page templates to design


Audience

The team determined to segment and organize the site content based on Liftoff's primary audience types. After restructuring their sitemap and taxonomy of pages and content, we then prioritized the key templates to start designing wireframes.

Sketches & Wireframes

Updated Site Navigation wireframes Persona Page wireframe Resources Page wireframe


Deliverables

My responsibility was leading the experience design team to conduct page taxonomy, sitemap IA, content blocking, wireframes, and prototypes that were presented to the client. I worked hand-in-hand with a junior experience designer as well as the visual designer to ensure our ideas and wireframes came to life in the best way possible.

Final Designs

Homepage Hero showcasing new branding and animations Updated Product page layout New Product showcase carousel New Persona and Audience pages New Persona and Audience pages New Persona and Audience pages Resources Page showing updated design Resources Page showing updated taxonomy and tags by Product and Topic Mobile version


Key Results

  • Received positive response to rebranding and redesign of website
  • Modernized their web presence with mobile-first approach and animated visuals
  • Improved site information architecture and taxonomy of pages and tags
  • Showcased their library of resources and articles to boost crediblity and thought leadership
  • Segmented their product offerings by audience types to communicate their offerings more directly



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