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Civic Tech Lab

Creative Director, Product Designer
& Front-end Developer

Role

During the CommonPlace rebranding, I also helped start The Laboratory of Civic Tech, a 501(c)(3) nonprofit along with Pete Davis and Mike Bloomberg (not the former mayor) with a mission to harness the internet to revitalize local community in America. 

Under The Civic Tech Lab, I also helped design and build web experiences for the Debug Politics hackathon, NYC 311 Data Jam, as well as attend BetaNYC’s School of Data and present at Civic Hall in front of then Borough of Manhattan President Gale Brewer.

Responsibilities

  • Creative Direction & Branding
  • Product Design
  • Responsive Web UI/UX
  • Visual Design
  • Data Visualizations
  • Front-End Development
  • Interactive Prototypes
  • Investor Presentations

Work Details

Industry

Government, Civic Tech, Startup, 501(c)(3) Nonprofit

Year

2017—2019

Archive Website

civictech.us ➔

Branding

Description

A home for Civic Tech centered on solidarity and empowerment.

My role as Creative Director and Product Designer at The Laboratory for Civic Technology (Civic Tech Lab) was to harness the internet to revitalize local community in America.

Responsibilities

  • Logo Design
  • Website Design
  • Marketing Materials & Pitch Deck

Our Mission

“The growth of civic tech—technology created in service of democracy—is an inspiration. Foundations are funding it. Universities are fostering it. Cities are using it. And civic-minded developers and designers are getting together by the thousands across the country to create it.

In fact, we believe that the civic tech world is getting big enough that it is becoming worthwhile for the civic tech community to begin identifying subcategories within itself. A rudimentary taxonomy could help us identify useful patterns, as well as ensure that corners of the civic tech world are not being ignored.”



Logo Designs



Updated Color Palette & Branding

Civic Tech Lab logos in updated color palette


Animated Versions

CommonPlace

Description

CommonPlace, the flagship project of the Laboratory for Civic Technology, is an online town bulletin that has proven to be the best not-for-profit, open source web platform for local community engagement. The civic tool makes it super easy for neighbors and civic leaders to share and connect with their town.

Based on a successful pilot from 2009-2013, the Civic Tech Lab relaunched CommonPlace in Spring 2017.

Responsibilities

  • Logo Design
  • UX Research & Design
  • Feature Ideation
  • Web App (UI)  Design
  • Interactive Prototypes
  • HTML/CSS
  • Marketing Materials & Pitch Deck

CommonPlace Pilot:

Figma Prototype:

HTML Prototype:

Rebranding

Updated CommonPlace logo lockups with the acorn logo; a nod to an early concept of the logo which featured a squirrel


Lorem Ipsum

Lorem ipsum description


Figma Prototype

Interactive Figma prototype of the new CommonPlace UI and experience


Rebranding

Updated CommonPlace logo lockups with the acorn logo; a nod to an early concept of the logo which featured a squirrel

Research

Description

Openbox designed the field research materials and Stae helped in participating in their various ethnographic research methods.

Responsibilities

  • Ethnographic Research
  • Interviews
  • Photography
  • Video
  • Intercept Surveys
  • Observation & Notes

Test

Qualitative Research Kit: Parklet Activity Scan, Discussion Guide, Intercept Sheet, Provotype


Sponsor & Expert Interviews

We visited sponsors on-site at their parklets as well as members of SF Planning to talk about their personal experiences, motivations, challenges, and best practices


Intercept Surveys & Provotype

We talked with parklet users, passers-by, and local businesses to understand their impressions of parklets and what makes a public space feel inclusive or exclusive


Parklet Observations

We observed group sizes, activities, and interactions that took place in select parklets as well as documenting their design, activity level, and neighborhood context


Field Research Notes

 
After conducting interviews, intercept surveys, and documenting parklets we synthesized our notes,  printed out photos and filled up our field research room to share out with the SF Planning team

Design

Description

After concluding our weekly stay in San Francisco, the Stae and Openbox team continued to collaborate on what the final output of all our research and data gathering should be.

Openbox synthesized all our notes and research into a narrative story structure while Stae analyzed and plotted the data using the open-source map platform Mapbox.

Combined, the two teams, along with input from SF Planning, designed an interactive web experience that combines data trends with quotes and feedback from local residents, and features organizations in neighborhoods outside of the areas traditionally associated with parklets.

Responsibilities

  • Data Visualizations
  • Wireframes
  • Visual Design

Visualizing Data

“Data itself needs to be designed. There’s so much data that people need to know what they can do with it and how it can help them. As human-centered designers, we need to design the data experience so that anyone can easily access and interpret their city’s data to answer a question or provide evidence for an idea they want to advocate for.”



Initial Concepts



Wireframes

Narrative structure outline for all 8 chapters


Navigation

 
Site Navigation showcasing the color palette


Visualizing Parklet Data

 
Initial designs for visualizing parklet timeline history

Deliverables

Description

The final result is an interactive web experience called “A Look at the Human Impact of Parklets,” featuring a mix of qualitative and quantitative data, including first-person stories and perspectives of people who visit, steward, and design policy for parklets.

The narrative structure leverages experience from veteran parklet sponsors to increase transparency about the challenges of the program and to share tactics for success. The City also shares its perspective, including the pros and cons of introducing regulation, and the values that drive them.

Responsibilities

  • Data Visualizations
  • Front-End Web Development
  • Visual Design
  • Client Presentation

Final Design

 
Final deliverable: A Look at the Human Impact of Parklets website


Data Visualizations

We designed several unique interactive data visualizations and infographics (Front-end development, Mapbox)


Responsive Design

Viewing the experience on a mobile device


Methodology & Sources

It was important to be transparent and also show Stae and Openbox’s research process as part of the final deliverable


Making Data Accessible & Engaging

“Publishing open data is a terrific step for cities to take to make their projects and programs more participatory and accountable; but data alone, devoid of human context, often isn’t as meaningful as we might imagine. If we want the public to engage, we need to make the data engaging. I applaud SF Planning and the team at Openbox for bringing a human-centered narrative to the way in which new information about the parklets program is being shared online for the first time.”



Outcome

The interactive data story website still lives on the Groundplay: a multi-agency program of the city of San Francisco. It was met with very positive praise by the SF Planning department as well as those generally interested in the city’s parklets program.



Parklets Update

On Tuesday July 20, 2021, the Board of Supervisors unanimously passed the permanent Shared Spaces legislation. This marked the end of the parklets program and transitioned to the Shared Spaces program.

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